[. . . ] Brushroll continues to turn while product is turned on and handle is in upright position. [. . . ] Toremovenozzle guard, use Phillips screwdriver to remove the three (3) screws. We are very proud of our products and hope that you are equally satisfied with their quality and performance. Tap the filter on the inside of a trash can to remove excess dustanddirtfrom filter. Graspbafflefromthe bottom, twist to the right and pull gently toremove. An internal thermal protector has been designed into your cleaner to protect it from overheating. Use the carry handle located on the top of the dirt container lid to move the cleaner from room to room. [. . . ] Turn cleaner on by depressingfootpedallocated on the back left side of thecleaner. [. . . ]